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Does Medicare cover ambulance services?

Maurie Backman // August 17, 2022

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Q. Does Medicare cover ambulance services?

A. Medicare will pay for ambulance services under specific circumstances, and it’s important to know what these are to avoid hefty bills.

When emergencies arise, or when preexisting medical conditions make traditional transportation unsafe, the safest way to get to a hospital or care facility is often via ambulance.

The good news is that Medicare will pay for ambulance services when the situation warrants it.

Emergency ambulance service

Medicare Part B will cover ambulance services when it’s deemed medically necessary, and when an alternate means of transportation could be hazardous to your health. For example, if you’re in shock, unresponsive, or bleeding heavily, Medicare will generally pay to transport you by ambulance. But if you’re dealing with an injured arm or leg that may be broken, that’s not reason enough to warrant an ambulance.

The reason for your ambulance trip must be to receive a Medicare-covered service, or to return after having received care. Medicare will cover ambulance transportation to a hospital or skilled nursing facility. In some cases, it will also pay for ambulance transportation to and from a dialysis center for patients with end-stage renal disease.

Medicare will only pay for an ambulance to take you to the nearest medical facility that’s able to provide the care you need. If you request an alternate facility that’s farther away, Medicare will only cover the cost of the distance between your pickup point and the closest facility available.

In extreme cases, Medicare will also pay for ambulance transportation in an airplane or helicopter if ground travel is deemed a danger to your health. This may include scenarios in which your location can’t be reached easily by ground transportation, or if obstacles like distance or traffic are likely to put your health in danger by delaying your arrival at a care facility.

Non-emergency ambulance service

You may be eligible for covered non-emergency ambulance transportation if your health requires monitoring, and travel via a standard vehicle could be hazardous given your condition. To qualify for non-emergency ambulance service, your physician must write an order stating that ambulance transportation is necessary. You must also be confined to a bed (meaning, unable to walk or sit in a wheelchair) or need medical services during your trip that are only available in an ambulance setting, such as monitoring or IV medication.

When you receive ambulance transportation for a non-emergency situation, the ambulance company must provide you with an Advance Beneficiary Notice of Noncoverage (ABN) if it believes that Medicare may not pay for your transportation. At that point, you’ll have the option to decide whether you want to be transported by ambulance or not, and you’ll be forced to acknowledge that you’re responsible for covering that cost if Medicare doesn’t end up paying. You may also be required to pay for your ambulance service upfront.

There is a pilot program underway in several states in which prior authorization is being sought for non-emergency ambulance transportation when the beneficiary needs multiple non-emergency ambulance rides. This program allows Medicare to indicate ahead of time whether additional trips will be covered, giving the beneficiary and the ambulance company an understanding of what to expect in terms of coverage.

Your costs for ambulance services

Regardless of whether your ambulance trip is considered emergency or non-emergency, you’re responsible for a portion of its cost, unless you have supplemental coverage that will pay your share. Your Part B deductible will apply (assuming you haven’t already met it for the year), and then Medicare will cover 80% of its approved amount for the ambulance transportation. You’ll be responsible for the other 20% of the cost.

What if Medicare doesn’t pay for your ambulance?

If Medicare refuses to cover your ambulance service initially, you’re not necessarily on the hook for its entire cost. If your ambulance claim is rejected, review your Medicare Summary Notice (MSN) that covers the period during which you took an ambulance ride.

Your MSN is a summary of all of the health and health-related services you received that were billed to Medicare during the preceding three-month period, and it should give an explanation as to why your ambulance trip wasn’t covered.

Review your MSN for errors that could’ve resulted in Medicare’s refusal to pay. For example, if the ambulance company you used didn’t properly document why you needed its transportation, or if it filed the wrong paperwork, you could end up denied, in which case having your claim resubmitted could resolve the issue.

If there was no error at play and Medicare won’t pay for your ambulance ride, you have the right to appeal that decision if you feel your trip should’ve been covered. Your MSN should provide instructions on how to begin the appeals process.

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2 years ago

Will Medicaid or Medicare pay for transportation from Jacksonville to miami moving my mom who is bedden home

Maurie Backman
2 years ago
Reply to  Ed HILL

Usually there has to be a medical need for ambulance service for it to be covered. If your mother is moving from one home to another, that’s generally not considered an emergency. If she’s moving from a medical facility in Jacksonville to another medical facility in Miami, that service may be covered.

2 years ago

If you needed medically necessary ambulance transfer and the hospital was chosen by the doctors where the best facility was that could manage your care, are you responsible for the uncovered miles

Maurie Backman
2 years ago
Reply to  Barbara

Medicare will generally only cover ambulance services to the nearest appropriate medical facility that can provide the care you need. If your doctor feels that a facility farther away was most appropriate, Medicare may pick up the tab. If that doesn’t happen, you can file an appeal with a letter of necessity from your doctor.

Frankie delise
2 years ago

My husband is 100% disabled vet but he only has Medicare part a he gets all his medical needs free at the VA hospital But during our worst hurricane he fell and broke his hip and the VA hospital was on lockdown and refused to let me bring him there so I had to call an ambulance and now the VA according to the ambulance service is refusing to pay for it will his Medicare part a cover it

Maurie Backman
2 years ago
Reply to  Frankie delise

Ambulance service is covered under Medicare Part B. If you don’t have Part B, you may have to pay that cost yourself, unfortunately.

Bill Speck
2 years ago

Will Medicare pay for an ambulance called and then patient not taken to the hospital?

2 years ago

If you go to a hospital ER by car and they say they can’t treat you and must transfer you to another hospital and do so through an ambulance service is there the 20% or health insurance copay due

It was not an emergency but I was told I needed to get to the other hospital by ambulance to get treated I was admitted for 3 days for cardiac and Blood Pressure

IT seems it would be the same as transferring someone from hospital to rehab home. And I have had 3 trips from hospital to rahab in the past year and 3 months and there has never been a copay for my trips

The ambulance company is demanding payment I think whomever coded the bill used the wrong code but the Ambulance company refuses to address that possibility

Cheryl Chandler
2 years ago

My dad was called by his dr’s office same day as his bloodwork to go immediately to the hospital for extremely low hemoglobin levels. His only option was an ambulance. How do we get this covered my Medicare?

2 years ago

My husband passed out & stopped breathing while at restaurant having dinner. 911 was called & ambulance took him to hospital. It was matter of life or death. Can’t believe we have to pay for part of ambulance. BC/BS said it was because it was a “facility ambulance”.
Three years ago while in Florida he had a stroke. I took him to Emergency Room. They, in turn, took him to hospital via ambulance & we did not have to pay anything for ambulance. I don’t understand this at all. We lost our supplementary insurance due to pandemic & now we have to pay part of 4 mile ambulance ride to hospital

2 years ago

Would Medicare cover the cost to transport my friend from Denver, CO to Gordon Memorial Hospital when his doctor in Denver says that there is nothing ore they can do for him and the family wants him moved to the hospital in Gordon, NE as it is nearer to his family for his life ending care.

2 years ago

will medicare cover 100% of an ACLS ambulance transport to another state to receive care that available in the home state?

Brenda Powell
2 years ago

Will Medicare pay for a skilled patient to go to her home from a facility

Bill Leavell
2 years ago

My wife who is in a facility for dementia, fell and hit her head causing a large bump . The facility could not provide appropriate assistance for head trauma and called for ambulance to transport her to a nearby hospital. When a medicare claim was submitted medicare deemed this was a non medical trip and has refused to pay for the ambulance. I think this was error of ambulance service or medicare

2 years ago
Reply to  Bill Leavell

I am very sorry to hear about what happened to your wife. This resource has more information about appealing a Medicare denial:

Linda Scott
1 year ago

Will Medicare pay for an ambulance to the nearest hospital for a person who has Medicare Part B insurance?

Geri Goff Lint
1 year ago

an ambulance was called but no transportation was provided…difficulty breathing and faintness. will medicare pay for this type of service?

1 year ago

What is an example of a 911 emergency ground ambulance transport that would be considered by Medicare’s Rules and Regulations to not be medically necessary? Does the Paramedic or Basic EMT decide if the transport is deemed not medically necessary? Can the EMT tell the patient that that according to Medicare’s Rules and Regulations that the transport may not be paid for, even though it is a Medicare Covered Service, because the Medic attending to the patient does not feel like the patient needs to be transported by an ambulance and could be transported by a bus, boat, raft, bicycle, scooter or any other means of transportation and have the patient sign an Advance Beneficiary Notification, in which Medicare says should not be given in an emergency situation? Thank you all!

1 year ago

When it this considered an Emergency Ambulance Service as noted in this document above? Medicare will cover ambulance transportation to a hospital or skilled nursing facility. In some cases, it will also pay for ambulance transportation to and from a dialysis center for patients with end-stage renal disease? Why is a broken arm or broken leg not a Medicare Covered Service? Why is a broken arm or leg not medically necessary? Would the EMT give the patient an ABN to sign even though Medicare does not suggest giving an ABN to a patient in an emergency situation?

9 months ago

Will medicare & Medicaid pay to transfer from one hospital to another hospital?

Maurie Backman
8 months ago
Reply to  Linda

Generally they will only pay if a medical transport is necessary.

Linda Collins
6 months ago

While inpatient at rehab after an emergency surgery. I was transported by a “chair car” type ambulance .. back to surgeon’s office at hospital for 2 week check up.
Medicare will not pay for “chair car” nor will my supplemental Medex policy.
I was “in patient” and rehab ordered the transport. Who should pay these bills?

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